Reward every customer at the moment of purchase, at checkout, at the pump and in the app, on a platform built to keep your whole network trading.
Coffee offer redeemed at checkout, confirmed on the receipt.
Real-time, integrated and controlled at every site.
More visits, bigger baskets, longer loyalty.
active customers
connected retail sites
transactions every day
to decide every reward
countries live
The same real-time core powers the mechanics that drive visit frequency, basket value and retention across every site.
Engage members with challenges and missions, digital stamp cards and gamification that reward every coffee, wash and fill-up. Achievement badges keep progress visible, and refer-a-friend campaigns let your best members bring in the next ones.
Configure earning rules by spend, quantity, volume or product, run targeted and always-on offers, and control digital coupons and vouchers by audience, site and date. Payment-linked rewards let you treat each payment method differently, right at the till.
Build tiers and VIP status on spend or points, offer exclusive rewards and experiences, and add paid subscriptions that turn loyalty into recurring revenue. With pay-with-points and a rewards catalogue, members can spend their points whenever they choose.
Reach members with lifecycle and triggered messaging after visits, milestones and dates, and with campaign messaging for selected audiences, in-app and through your connected email and push channels. A branded member app and web and instant reward feedback at checkout confirm every reward before the customer walks away.
The Member 360 view brings balances, tier, rewards and history together, while segmentation builds audiences from what members actually buy. Loyalty analytics and points liability and settlement reporting give marketing and finance the same trusted numbers.
Run partner-funded offers and coalition programmes, with LOD.CLUB or an external platform holding the balance. Multi-market loyalty lets members earn and spend across countries and currencies, and partner settlement reports keep every party aligned on one agreed set of data.
Retail estates trade around the clock, across pumps, tills and apps. That takes a platform that never waits for tomorrow.
Earn, burn and offer decisions must be final while the customer is still at the till, the pump or in the app. Batch loyalty leaves redemptions missed, receipts disputed and queues at the counter.
Rewards are calculated in overnight batches, after the customer has left.
Legacy POS, forecourt, payment and app systems rarely share one standard. Loyalty ends up waiting for integration projects instead of serving the business.
Point-to-point interfaces, built per system and per vendor.
Partners, coalitions and currencies turn every point into a liability. Settlement and a full audit trail have to be native, not reported after the fact.
Liability, fraud and partner settlement handled in separate reports after the event.
Change has to happen underneath a live estate. Replacing a platform or upgrading POS cannot mean an outage window.
Replacements need a big-bang cutover and an outage window.
Rewards are calculated in overnight batches, after the customer has left.
20+ years of fuel and mobility retail expertise, built into one programme across pump, shop, payment and app.
Operators rarely call us to add a feature. They call when something in the estate is already moving. Choose the situation closest to yours.
A phased replacement that starts with an assessment rather than a commitment. History and balances are mapped, trial-loaded and reconciled before any cutover decision, while the connection landscape is rebuilt in parallel and trading continues.
Loyalty follows the new estate site by site. Pump, point of sale, payment and app are connected to one real-time decision, so rollout aligns with site readiness rather than a single launch date.
Settlement and liability reporting are treated as launch-critical, not a later phase. Partner exchange, cross-border points and reconciliation run from day one, so every party can evidence what it owes and is owed.
Limits, permissions and a complete ledger bring a live programme back under control. Fraud rules take effect before points are granted, and every movement can be traced for finance, audit and partners.
Operated under ISO/IEC 27001 and ISO 9001 certified management systems, covering the platform, its operation and the teams who deliver it.
Continuous monitoring, maintenance and controlled releases that do not interrupt trading.
Every user sees and changes only what their role allows, with segregation of duties.
Limits are checked before points are granted, and every movement can be traced.
Replacing a platform, modernising the estate or growing partner programmes: a 45-minute architecture briefing maps what LOD.CLUB would do in your network, with the engineers who run it.